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Inappropriate / Inaccurate? Senor Raul

Description:

Although I have never met him in person Senor Raul was the most valuable person for me and my family on our individually arranged tour of Cuba. - He did not only arrange the very best private B & B in Communist Cuba right on the corner between the Malecon and El Prado for us in Old Havana, but generously helped us with any queries we had.

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Accommodation Uploaded by Robert Norton on Sept. 30, 2011.

Accommodation Uploaded by Robert Norton on Sept. 30, 2011.

Accommodation Uploaded by Robert Norton on Sept. 30, 2011.

Accommodation Uploaded by Robert Norton on Sept. 30, 2011.

Accommodation Uploaded by Robert Norton on Sept. 30, 2011.

Local Travel Guide and Service International Competition Winner 2011 Uploaded by Nicola Dee on June 11, 2012.

Customer Reviews

Overall
9.5 / 10
12 reviews

Frank Joussen (recommender) (8 / 10)

reviewed Aug. 26, 2011, 1:56 p.m.

Frank Joussen spent 2-4 weeks with Senor Raul.

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Description

We arranged an individual trip to Cuba, despite our lack of Spanish, with the help of Viazul buses and Senor Raul, who helped us book B & Bs, casas particulares, where we also got into contact with locals, ranging from students to doctors and engineers.

Best bits: wonderful food, good accommodation, contact with locals
Worst bits: that we couldnĀ“t speak their language better (our own fault entirely)

Ratings

Overall experience: 8 / 10
Value for money: 8 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Not sure

Kathy Twohig (10 / 10)

reviewed Sept. 25, 2011, 9:27 p.m.

Kathy Twohig spent 2-4 weeks with Senor Raul.

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Description

We visited Cuba in May with the help of Sn Raul. It was very special because we got to mix with the local people and learn about their experience of life under Fidel. Sn Raul made this easy and possible. We stayed in three locations, Havana, Vinales, and Trinidad, all three fantastic, good standard of accommodation ,good food, great people. All the bookings through Sn Raul were well organised with no hiccups! We were met as we got off the buses and taken to our casas. Every email was answered promptly and in English. I have no hesitation in recommending the services of Sn Raul. Can't wait to go back!! Casas Particulares the way to go!

Best bits: The people, the music, the beach, the houses.
Worst bits: None

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 6 / 10
Does the local understand eco issues? Not sure
Profile Accuracy: 5 / 10

Comments:

Kathy Twohig (10 / 10)

reviewed Sept. 25, 2011, 9:28 p.m.

Kathy Twohig spent 2-4 weeks with Senor Raul.

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Description

We visited Cuba in May with the help of Sn Raul. It was very special because we got to mix with the local people and learn about their experience of life under Fidel. Sn Raul made this easy and possible. We stayed in three locations, Havana, Vinales, and Trinidad, all three fantastic, good standard of accommodation ,good food, great people. All the bookings through Sn Raul were well organised with no hiccups! We were met as we got off the buses and taken to our casas. Every email was answered promptly and in English. I have no hesitation in recommending the services of Sn Raul. Can't wait to go back!! Casas Particulares the way to go!

Best bits: The people, the music, the beach, the houses.
Worst bits: None

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 6 / 10
Does the local understand eco issues? Not sure
Profile Accuracy: 5 / 10

Comments:

jerome Poblador (9 / 10)

reviewed Sept. 26, 2011, 9:15 p.m.

jerome Poblador spent 2-5 days with Senor Raul.

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Description

I have used senior Raul's services in reserving casa particulares in Havana. Sr. Raul is very reliable and very helpful in finding a 3 bedroom apartment for our group and the location is excellent. I highly recommend him who has never been to Cuba to use his services.

Best bits: our apt was next to Galiano casa de la Musica and the malecon
Worst bits: none

Ratings

Overall experience: 9 / 10
Value for money: 9 / 10
Eco impact: 7 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 9 / 10

Comments:

Cindy Benner (10 / 10)

reviewed Sept. 27, 2011, 12:17 a.m.

Cindy Benner spent 2-4 weeks with Senor Raul.

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Description

Last October I traveled for over three weeks in Cuba and drove around the island by car. Sr. Raul kept contact with me throughout the trip, and helped me choose my itinerary of what places to visit and how long to stay in each place. He'd give me the name of a B&B in each city or town and made sure I had directions for getting there. He'd check with me to see if I was going to be staying longer or moving on to my next destination. He'd then arrange a B&B for me to stay in at my next stop. All of the families were very friendly and helpful. I spoke in Spanish, but believe most of them could speak a bit of English. If I ever return to Cuba, there is no question that I will use Sr. Raul again. He is like a tour guide - goes out of his way to be helpful, very professional and friendly, and knows his country very well.

Best bits: Sr Raul always made sure I had excellent B&B accommodations every night of my trip. The families were fantastic, warm and friendly, and I learned so much about the people and culture of Cuba.
Worst bits: none

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 10 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 10 / 10

Comments:

Bernie Bain (10 / 10)

reviewed Sept. 27, 2011, 1:06 a.m.

Bernie Bain spent 2 hours or less with Senor Raul.

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Description

We visited Cuba in March 2010 for 7 nights for the very first time and with only the clothes on us due to delayed luggage from Miami to Mexico. We had a connecting flight from Cancun to havana on Cubana airs which we decided to continue with as we had arranged arranged accomodation with Raul. our lack of Spanish, no clothes or toiletries was no barrier with the help of Raul, who helped us book casas particulares in Havana and trinidad. Staying with locals in their homes is the best way to experience the hospitaility and culture of Cubans and i highly recommend to Raul to anyone wanting to find cheap, homely and clean accomodation in Cuba.

Best bits: Cuban cigar tour in Havana
Worst bits: Nothing

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 8 / 10
Does the local understand eco issues? Not sure
Profile Accuracy: 5 / 10

Comments:

jacques bondy (7 / 10)

reviewed Sept. 29, 2011, 7:22 a.m.

jacques bondy spent 2 hours or less with Senor Raul.

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Description

For our 3rd trip to Havana from France, my 3 friends and I found & reserved on the net (2 months ahead) one great casa particular (Maria mulata) with exceptional terrasse view. That's when Raul became the only contact by mail. Great English. Good pro service and help. Reservations made. He asked for our travel details. Took us some (too much) time to be sure and send. 3 weeks before arriving he just mailed us that the casa canceled us and reserved for others. (Overbooking casas is a classic in Cuba). After my rage, he nicely 'cubanly' arranged things and finally booked us back in our rooms. We had a great time there. Thanks Raul & Maria!! Cuba espectacular :))

Best bits: Good English. Got us the room back!
Worst bits: Canceled our room for

Ratings

Overall experience: 7 / 10
Value for money: 10 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 7 / 10

Comments:

I haven't read all but just some nice words and I agree. Raul, you rule. jajaja. Hope to meet you soon. :)

Fabrizio Abrescia (10 / 10)

reviewed Sept. 29, 2011, 5:36 p.m.

Fabrizio Abrescia spent 2-4 weeks with Senor Raul.

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Description

We had a very nice trip experience around Cuba, and Senor Raul was an excellent guide, always well informed, competent, efficient and relaxed. A beautiful visit in a very friendly atmosphere!

Best bits: Efficiency, courtesy, warm welcome.
Worst bits: None

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 10 / 10
Does the local understand eco issues? Not sure
Profile Accuracy: 9 / 10

Comments:

Christian Brehm (10 / 10)

reviewed Sept. 29, 2011, 11:11 p.m.

Christian Brehm spent 2 hours or less with Senor Raul.

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Description

We booked our accommodation via Raul. He took care for everything! Correspondence before and after the trip was excellent and friendly. Raul was flexible and answered very fast and personally!

Arrived in Cuba, we experienced that the network of trust between the locals is perfect. Once you're there you can ask your landlord for organizing you a room in the next city of your choice.
Raul even called us at our last location in Cuba, just to ensure that everything worked as expected. We really appreciated that.

One landlord didn't speak any English and our Spanish is worse than poor. However, we had a barbecue and watched Baseball together and felt like at home. These guys do their best to make your stay as comfortable as possible and give you insights to the country you'll never get from a guide.

AND: Enjoy the food at the local's home. It is always different and very delicious!

Awesome!

Best bits: Met very friendly and couteous locals, delicious food
Worst bits: ---

Ratings

Overall experience: 10 / 10
Value for money: 10 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 10 / 10

Comments:

Tracy Lofley (10 / 10)

reviewed Oct. 6, 2011, 7:20 a.m.

Tracy Lofley spent 1-3 months with Senor Raul.

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Description

We spent a month in Cuba na traveled from Havana all the way to Baracoa and back via many different towns and cities.

Best bits: Meeting local people
Worst bits: Over salted food, though not often

Ratings

Overall experience: 10 / 10
Value for money: 9 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Not sure
Profile Accuracy: 10 / 10

Comments:

Sr Raul gave an excellent intoduction to Cuba and found us accommodation in every place we decided to visit. The accommodation was always in a good part of town and clean and comfortable. The people running the casa's were also the nicest most helpful people who put up with me practicing my Spanish!

per s olsen (10 / 10)

reviewed Oct. 19, 2011, 1:48 p.m.

per s olsen spent 2-4 weeks with Senor Raul.

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Description

My friend and I, use Raul's service for 2 times 3 weeks trip in Cuba.2010 and 2012.
It's a very professional booking, and traveling service.
WI plan the first part of the trip from home. The rest of the tour around we plant step by step, cooperating with Raul and his wife Monica.
Everything was OK. No complying at all.

ps
I all ready have booked flight to Havana in 2012

Best bits: the people it self
Worst bits: Sanitary installation on the restaurants

Ratings

Overall experience: 10 / 10
Value for money: 8 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 6 / 10

Comments:

per s olsen (10 / 10)

reviewed Oct. 19, 2011, 1:48 p.m.

per s olsen spent 2-4 weeks with Senor Raul.

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Description

My friend and I, use Raul's service for 2 times 3 weeks trip in Cuba.2010 and 2012.
It's a very professional booking, and traveling service.
WI plan the first part of the trip from home. The rest of the tour around we plant step by step, cooperating with Raul and his wife Monica.
Everything was OK. No complying at all.

ps
I all ready have booked flight to Havana in 2012

Best bits: the people it self
Worst bits: Sanitary installation on the restaurants

Ratings

Overall experience: 10 / 10
Value for money: 8 / 10
Eco impact: 5 / 10
Does the local understand eco issues? Yes
Profile Accuracy: 6 / 10

Comments: